Orders equal to or exceeding 90.99 AUD (including 90.99 AUD) qualify for free shipping.
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Shipping Policy

 

These Shipping Terms apply to all orders placed through the Cosydimora (hereinafter referred to as “we”) online store. Please read the following content carefully before placing an order.

1. Shipping Scope

We currently provide shipping services within Australia only.
Shipping to countries or regions outside Australia is not supported at this time.

2. Shipping Fees

Shipping fees are calculated based on the order amount, as outlined below:

  • Orders equal to or exceeding 90.99 AUD (including 90.99 AUD) qualify for free shipping.

  • Orders below 90.99 AUD are subject to a flat shipping fee of 7.99 AUD.

3. Taxes

All product prices displayed include applicable taxes. No additional taxes will be charged at checkout.

4. Order Cut-off Time

  • Orders successfully paid before 18:00 (Australia/Sydney time) will begin processing on the same day.

  • Orders placed after 18:00 will begin processing on the following day.

  • If the processing start date falls on a rest day, it will be postponed to the next working day.

5. Order Processing Time

Once an order is confirmed, it will enter the processing stage.
The processing time is 1–3 business days before shipment is arranged.

6. Shipping Timeframe

After the order has been shipped, the estimated total shipping time is 5–8 business days.
This timeframe is an estimate and may vary due to factors beyond reasonable control.

7. Shipping Carriers

We select appropriate mainstream Australian shipping carriers based on actual shipping needs, including but not limited to:

  • Australia Post

  • StarTrack

The final carrier used will depend on the actual shipment arrangement.

8. Order Tracking

Once the order has been shipped, tracking information will be provided.
You may use this information to monitor the shipping status. If updates are delayed, please check again later.

9. Responsibility Statement

  • We make reasonable efforts to ensure orders are processed and shipped within the stated timeframes.

  • Delays caused by uncontrollable factors such as weather, transportation conditions, or logistics system issues are not considered a failure to perform shipping obligations.

  • If any abnormal situation arises, please contact us promptly so we can assist.

10. Receipt and Inspection

  • Please inspect the package promptly upon receipt.

  • If you notice damage, missing items, or any abnormalities, contact us on the day of receipt and retain relevant evidence.

  • Failure to report issues in a timely manner may affect subsequent assistance.

11. Contact Information

If you have any questions regarding shipping or order status, please contact us using the information below:

Address: 12951 Briar Forest Dr Apt 235, Houston, TX 77077, US
Phone: +1 (214) 581-9048
Email: contact@cosydimora.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)